Privacy Policy

• Personal Information
  When you visit our website or make a purchase, we may collect the following types of personal information:
  1. Contact Information: Your name, email address, phone number, and mailing address.
  2. Payment Information: Credit card details, billing address, and other payment-related information.
  3. Purchase History: Information about the products you have purchased, including the type, quantity, and price of the items.
  4. Communication Information: Records of your communications with us, including emails, chat messages, and phone calls.
• Non-Personal Information
  We may also collect non-personal information, such as:
  1. Device Information: Information about the device you use to access our website, including the type of device, operating system, and browser.
  2. Usage Information:Information about how you use our website, including the pages you visit, the time you spend on each page, and the actions you take.
  3. Location Information: Information about your general location, which may be derived from your IP address.
• Directly from You
  We collect information directly from you when you:
  1. Create an account on our website.
  2. Make a purchase or return a product.
  3. Contact our customer service team.
  4. Participate in surveys, contests, or promotions.
  5. Subscribe to our newsletters or email lists.
• Automatically
  We may automatically collect information about your device and usage patterns when you visit our website. This information is collected through the use of cookies, web beacons, and other tracking technologies.
• From Third Parties
  We may receive information about you from third parties, such as:
  1. Social media platforms, if you choose to connect your social media account to your StreetTote account.
  2. Payment processors, if you make a purchase using a third-party payment service.
  3. Advertising partners, if you interact with our advertisements on third-party websites.
• How We Use Your Information
  We use the information we collect for various purposes, including:
  1. To Provide Our ServicesWe use your information to process your orders, manage your account, and provide customer support.
  2. To Communicate with YouWe may use your contact information to send you updates about your orders, promotional offers, and newsletters.
  3. To Improve Our ServicesWe use your usage information to analyze how our website is used, identify trends, and make improvements to our services.
  4. To Personalize Your ExperienceWe may use your information to personalize your shopping experience, including recommending products that may be of interest to you.
  5. To Prevent Fraud and Ensure SecurityWe use your information to detect and prevent fraud, unauthorized access, and other illegal activities.
  6. To Comply with Legal ObligationsWe may use your information to comply with legal and regulatory requirements, such as responding to subpoenas or court orders.
• How We Share Your Information
  We may share your information with the following parties:
  1. Service ProvidersWe may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing agencies.
  2. AffiliatesWe may share your information with our affiliates and subsidiaries for business purposes.
  3. Legal and Regulatory AuthoritiesWe may share your information with legal and regulatory authorities if required by law or to protect our rights, property, or safety.
  4. Business TransfersIn the event of a merger, acquisition, or sale of all or a portion of our assets, we may share your information with the acquiring entity.
• Your Choices and Rights
  You have certain choices and rights regarding your personal information, including:
  1. Access and CorrectionYou may access and update your personal information by logging into your account on our website.
  2. Opt-Out of Marketing CommunicationsYou may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
  3. Data RetentionWe retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
• Security
  We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
• International Data Transfers
  StreetTote is based in Turkey, and your personal information may be transferred to and processed in countries other than your country of residence. By using our website and services, you consent to the transfer of your personal information to Turkey and other countries.
• Changes to This Privacy Policy
  We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting a notice on our website or by sending you an email.
• Contact Us
  If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].
• By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.